Avanos Medical

avanos.com · Alpharetta, United States of America

Avanos Medical is a medical technology company that develops, manufactures, and sells clinically focused devices for pain management, respiratory health, and digestive health, serving hospitals, ambulatory surgery centers, and home care providers globally. Its portfolio includes products such as feeding tubes, respiratory health solutions, and non-opioid pain management devices, generating revenue primarily through the sale of disposable medical products and related equipment. The company distributes through direct sales and channel partners in North America and international markets.

  • Electronic Health Records
Revenue
$700.0M
Employees
3,700
Founded
2014
Headquarters
Alpharetta, United States of America

What 9 Arbolus experts think of Avanos Medical

NPS responses indicate a positive skew: 44% of scores are 8 or higher, with most remaining scores at 7. One low score (5) with corresponding uncertainty in renewal. Renewal intent is clearly positive among high spenders and influencers, but 'Not Sure' responses persist among a minority. Implementation data highlights that 67% of users are in post-1 year adoption, which tracks with higher NPS. Main theme: positive sentiment is fueled by long-term use and high influence. Overall Customer Sentiment: Positive

Who reviewed Avanos Medical

Total customers 9 9 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 89% (8)
  • Director 11% (1)
Executive C-Suite NPS 10
Other Generalist C-Suite NPS 7
Generalist Leader C-Suite NPS 9 Will renew

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Feb 7
  • Mar 8
  • May 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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