Arthrex
Arthrex is a global medical device company that designs, manufactures, and distributes orthopedic surgical products and minimally invasive technologies for sports medicine, arthroscopy, and related specialties. It sells its implants, instruments, and operating room technologies to hospitals, ambulatory surgery centers, and surgeons through a direct sales force and distributor network worldwide. The company also provides surgeon education and training programs to support adoption of its products.
- Revenue
- $3.5B
- Employees
- 10,000
- Founded
- 1981
- Headquarters
- Naples Manor, United States of America
What 13 Arbolus experts think of Arthrex
NPS scores are overwhelmingly positive, with 10 out of 12 respondents giving scores of 8 or above. Influencers and users alike express strong satisfaction. Renewals are universally positive where captured, and all but one customer is in the 'More than 1 year' implementation stage. The key quantitative theme is long-term satisfaction and high advocacy supported by consistent usage and high NPS scores.Overall Customer Sentiment: Positive
Who reviewed Arthrex
- C-Suite 77% (10)
- Director 15% (2)
- Manager 8% (1)
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Sentiment
61 Net Promoter Score, from 13 scored reviews- Promoters 9
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 61 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 9/10 Average score from customers who will renew
For people who use Arthrex
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