Autobooks
Autobooks provides embedded accounting, invoicing, and payment acceptance software that banks and credit unions can offer to their small-business customers inside online and mobile banking. The platform enables small businesses to send invoices, accept digital payments, and manage cash flow, while financial institutions use it to deepen relationships and generate fee income.
- Payment Processing
- Accounting & Bookkeeping Software
- Embedded Finance & Banking-as-a-Service
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2015
- Headquarters
- Detroit Beach, United States of America
What 20 Arbolus experts think of Autobooks
NPS scores are clustered in the 7–10 range, with a median around 8. Most users are in the Pilot or MoreThan1Year implementation stages, indicating a mix of evaluation and mature user sentiment. Renewal intent is positive among high spenders but more cautious among lower spend and pilot-stage customers (many marked as 'Not sure' or not stated). Stickiness appears higher in mature implementations and in banking/finance verticals. The quantitative data point to an overall positive customer sentiment.Overall Customer Sentiment: Positive
Who reviewed Autobooks
- C-Suite 53% (11)
- Director 21% (4)
- Manager 26% (5)
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Sentiment
25 Net Promoter Score, from 20 scored reviews- Promoters 6
- Passives 13
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 0% 3 answers
- 50% 2 answers
- 100% 2 answers
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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