Banjo Health
Banjo Health is a healthcare technology company that provides AI-driven prior authorization and utilization management software for health plans, pharmacy benefit managers, and providers. Its platform automates clinical decisioning and workflow for prior authorizations to reduce administrative burden, improve turnaround times, and support compliance with payer policies. The company generates revenue through subscription and implementation fees for its cloud-based solutions and related services.
- Electronic Health Records
- Revenue Cycle Management
- Revenue
- $4.5M
- Employees
- 35
- Founded
- 2019
- Headquarters
- Columbus, United States of America
What 6 Arbolus experts think of Banjo Health
NPS scores are distributed across the mid-to-high range, with three experts rating 6, one at 7, two at 8, and one at 9. 33% of respondents are confirmed Promoters (NPS ≥8), while the rest are Passives. Renewal intent is positive or confirmed for 29%, 'Not Sure' for 29%, and negative or not answered for the remainder, with no clear sign of widespread dissatisfaction. Implementation stickiness is strong, with 71% reporting over one year of use, and no respondents reporting recent onboarding or churn. Key themes include stable sentiment among Influencers and some uncertainty among Users.Overall Customer Sentiment: Neutral-Positive
Who reviewed Banjo Health
- C-Suite 100% (6)
Employer names and spend open once the report publishes.
Tell us when the Banjo Health report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 40% 5 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
More in Data & Analytics and AI Tools
Other companies in both categories with a customer report.
For people who use Banjo Health
Do you use Banjo Health at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of Banjo Health have already contributed
Takes a few minutes. Your identity stays anonymous.