Bloomreach
Bloomreach is a software company that provides an AI-driven digital experience and commerce platform that helps retailers and brands personalize and optimize online customer journeys. Its suite includes search and merchandising, content management, and customer data and marketing automation tools, sold as cloud-based subscriptions to mid-market and enterprise e-commerce businesses. The company generates revenue through SaaS licensing and related professional services.
- Marketing Automation
- Customer Data Platform
- E-commerce Platforms & Storefronts
- Revenue
- $220.0M
- Employees
- 1,200
- Founded
- 2009
- Headquarters
- Mountain View, United States of America
What 33 Arbolus experts think of Bloomreach
33 customers have reviewed Bloomreach so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Bloomreach
- C-Suite 58% (19)
- Director 35% (12)
- Manager 6% (2)
Employer names and spend open once the report publishes.
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Sentiment
29 Net Promoter Score, from 31 scored reviews- Promoters 14
- Passives 12
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 29 across 10 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 90% 10 answers
- 55% 11 answers
- 100% 1 answer
- 100% 2 answers
- 8.2/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Bloomreach customers
More in Data & Analytics and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use Bloomreach
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