Blackline Safety
Blackline Safety is a connected safety technology company that designs and manufactures gas detection, lone worker monitoring, and area monitoring devices integrated with cloud-based software and analytics. It serves industrial sectors such as oil and gas, petrochemical, utilities, manufacturing, and public safety, helping organizations protect workers in hazardous environments and comply with safety regulations. The company generates revenue through hardware sales, recurring SaaS subscriptions, and monitoring services.
- IoT & Edge Platforms
- Asset Performance Management
- Revenue
- $90.0M
- Employees
- 500
- Founded
- 2004
- Headquarters
- Calgary, Canada
What 15 Arbolus experts think of Blackline Safety
NPS is overwhelmingly positive, with 82% of scores at 8 or above, and multiple 9/10 and perfect 10/10 responses across both influencers and users. Renewal intent is strong among high spenders and mature users, but some uncertainty exists at the pilot and lower spend levels. The majority indicate robust adoption, with most customers deploying for over a year. Key expert themes emphasize industry alignment, auditability, safety, and integrated analytics, while critiques target administrative complexity and UI challenges.Overall Customer Sentiment: Positive
Who reviewed Blackline Safety
- C-Suite 40% (6)
- Director 33% (5)
- Manager 27% (4)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Blackline Safety.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
53 Net Promoter Score, from 15 scored reviews- Promoters 9
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 8
- Mar 8
- Apr 8
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 53 across 1 companies.
Praised
- Auditability and Data Integrity
- Critical Path and Schedule Rigor
- Enterprise Integration and Real-Time Visibility
- Wider Contractor Adoption
Criticised
- API and Data Silo Risks
- Licensing Model Uncertainty
- Operational Complexity
- Manual Data Entry Overhead
What customers say
Renewal intent
Plan to renew 78%Plan to renew, by seniority
- 67% 3 answers
- 67% 3 answers
- 100% 3 answers
- 8.4/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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