Bloom Energy
Bloom Energy is a clean energy technology company that designs, manufactures, and deploys solid oxide fuel cell systems that provide on-site, always-on electricity for commercial, industrial, and utility customers. Its Bloom Energy Server platforms convert natural gas, biogas, or hydrogen into electricity with lower emissions than traditional power sources, and the company generates revenue through equipment sales, long-term service agreements, and energy-as-a-service contracts. Bloom serves sectors such as data centers, healthcare, manufacturing, and critical infrastructure seeking resilient and lower-carbon power solutions.
- Energy & Utilities Operations Software
- Asset Performance Management
- Revenue
- $4.8B
- Employees
- 2,300
- Founded
- 2001
- Headquarters
- San Jose, United States of America
What 14 Arbolus experts think of Bloom Energy
NPS scores are predominantly positive, with 8 out of 12 responses at 8 or higher and only one detractor at 4. Renewal intent is mostly strong, particularly among high spend and multi-year customers, though pilot and lower spend customers express uncertainty. 80% of high-spend Influencers are committed to renewal and show high satisfaction. Stickiness is evidenced by 67% of responses indicating more than one year of implementation, aligning with higher NPS and spend levels. Overall Customer Sentiment: Positive
Who reviewed Bloom Energy
- C-Suite 43% (6)
- Director 43% (6)
- Manager 14% (2)
Employer names and spend open once the report publishes.
Tell us when the Bloom Energy report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
50 Net Promoter Score, from 14 scored reviews- Promoters 8
- Passives 5
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Jun 7
- Mar 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 52 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 33% 3 answers
- 9.7/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Bloom Energy customers
More in IT Infrastructure & Cloud and Supply Chain & Logistics
Other companies in both categories with a customer report.
For people who use Bloom Energy
Do you use Bloom Energy at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 14 customers of Bloom Energy have already contributed
Takes a few minutes. Your identity stays anonymous.