BROADSTONE
Broadstone is a UK-based employee benefits and pensions consultancy that provides actuarial, investment, administration and advisory services to employers, trustees and individuals. The firm supports corporate and public sector clients with defined benefit and defined contribution pension schemes, risk and healthcare benefits, and related compliance and governance. It generates revenue through professional consulting fees, ongoing administration contracts and specialist advisory projects.
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 550
- Founded
- 1989
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of BROADSTONE
NPS scores range from 6 to 9; majority cluster at 7–9 (66%) indicating moderate satisfaction, with influencers showing greater variance toward churn. Renewal intent includes explicit No and Not Sure responses from influencers, especially among high spenders, highlighting churn and uncertainty risk. Stickiness varies: users are spread across Pilot, Less than 1 year, and More than 1 year, while influencers indicate OffBoarding. Key themes include average satisfaction, moderate stickiness, and notable churn risk for large budget customers.Overall Customer Sentiment: Neutral
Who reviewed BROADSTONE
- C-Suite 83% (5)
- Manager 17% (1)
Employer names and spend open once the report publishes.
Tell us when the BROADSTONE report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
For people who use BROADSTONE
Do you use BROADSTONE at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of BROADSTONE have already contributed
Takes a few minutes. Your identity stays anonymous.