C&R Software
C&R Software provides cloud-based debt collection and recovery software that helps financial institutions, government agencies, utilities, and other credit-granting organizations manage delinquent accounts, optimize collections workflows, and improve compliance. Its platform supports the full collections lifecycle, from early-stage delinquency through recovery, using analytics-driven strategies and configurable workflows. The company generates revenue through software licensing and subscription fees, along with related implementation and support services.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 200
- Founded
- 1984
- Headquarters
- McLeansboro, United States of America
What 11 Arbolus experts think of C&R Software
NPS scores are favorable, with most ratings at 7–10 and multiple promoters. Renewal intent is generally positive, with the majority indicating intent to renew, particularly among high spenders, while a smaller group is unsure or not planning renewal. Stickiness is high for those with more than one year of implementation, while recent customers and pilots show slightly lower commitment. Key themes suggest a strong correlation between spend and satisfaction, with entrenched organizations reporting higher loyalty.Overall Customer Sentiment: Positive
Who reviewed C&R Software
- C-Suite 82% (9)
- Director 9% (1)
- Manager 9% (1)
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 6
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 56% 9 answers
- 100% 1 answer
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
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