CACI Limited
CACI Limited is a UK-based technology and consulting company that provides data analytics, marketing services, customer insight, and IT solutions to public sector organizations and commercial enterprises. It offers services including data management, geodemographic analysis, software development, and managed IT to help clients improve decision-making, customer targeting, and operational performance. The company generates revenue through consulting engagements, software and data licensing, and managed and outsourced service contracts.
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Managed IT & Cloud Services
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 1975
- Headquarters
- Londonderry County Borough, United Kingdom
What 11 Arbolus experts think of CACI Limited
NPS scores trend positive, with ratings ranging from 2 to 9 and a modal value of 7–9. Renewal intent is mixed: several experts declare intent to renew, while others are unsure or have opted not to renew. Stickiness is moderately high, with most customers having used the tool for more than a year, though there is reported offboarding for at least one high-spend customer. Key feedback themes highlight data transparency, independent use for validation, and responsive customer support but also point toward concerns about potential over-modelling and customer uncertainty about future fit. Overall Customer Sentiment: Positive
Who reviewed CACI Limited
- C-Suite 55% (6)
- Director 36% (4)
- Manager 9% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about CACI Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 2
- Passives 7
- Detractors 2
Cumulative NPS by month
+5 over 6 months- Dec 2
- Mar 5
- Apr 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Praised
- Transparency in Data Modelling
- Serves as an Independent Reference
- Responsive to Customer Needs
- Leverage Responsiveness to Support Customisation
Criticised
- Switching if Model Coverage Weakens
- AI as a Complement or Threat
- Workflow-Driven Threat to Retention
- Uncertainty Around Data Coverage
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 67% 3 answers
- 0% 2 answers
- 0% 1 answer
- 7.5/10 Average score from customers who will renew
- 5.7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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