Cambridge Intelligence, Ltd.
Cambridge Intelligence is a data visualization software company that provides graph visualization and network analysis tools to help organizations understand complex connected data. Its key products, including the KeyLines and ReGraph toolkits, are used by enterprises, governments, and software vendors to build custom applications for fraud detection, cybersecurity, intelligence analysis, and other investigative use cases. The company generates revenue through software licensing, subscriptions, and related support and services.
- Document & Vision AI
- Business Intelligence & Dashboards
- Revenue
- $9.0M
- Employees
- 60
- Founded
- 2011
- Headquarters
- Cambridge, United Kingdom
What 10 Arbolus experts think of Cambridge Intelligence, Ltd.
NPS scores are tightly clustered between 7 and 9, with the majority at 7 or 8. 67% of respondents indicate a clear intent to renew, all of whom are high spenders. Remaining customers are either unsure or did not state their renewal intent. Implementation stages reveal a mix of pilots (22%), less than 1 year deployments (33%), and more than 1 year deployments (44%), indicating gradual but positive adoption. The key sentiment theme is cautious satisfaction, with no negative NPS scores reported and strong commitment from large accounts.Overall Customer Sentiment: Positive
Who reviewed Cambridge Intelligence, Ltd.
- C-Suite 70% (7)
- Director 30% (3)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 8
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Aug 7
- Feb 8
- Apr 7
- May 7
- Jun 7
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 6 answers
- 100% 1 answer
- 7.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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