Cadence
Cadence is a virtual care and remote patient monitoring company that partners with health systems and physician groups to manage chronic conditions such as hypertension, heart failure, and diabetes. It provides a technology platform combined with clinical care teams to track patient vitals at home, adjust treatment plans, and intervene between visits, typically under value-based and reimbursed care models. The company generates revenue through contracts with health systems and payers for its chronic care management and monitoring services.
- Patient Engagement & Telehealth
- Revenue
- $25.0M
- Employees
- 220
- Founded
- 2020
- Headquarters
- New York City, United States of America
What 20 Arbolus experts think of Cadence
NPS scores are consistently strong, with several experts rating 9 or 10, indicating high satisfaction. High spenders and long-term users are more likely to express confidence in both renewal intent and overall stickiness. Several experts remain 'not sure' regarding future renewal, often correlating with pilot or trial stages. Major feedback themes highlight Cadence's reliability for complex designs, leading simulation capabilities, and valuable industry integrations. Criticisms include steep learning curve and licensing costs, but critical functionality and reliability are repeatedly praised.Overall Customer Sentiment: Positive
Who reviewed Cadence
- C-Suite 50% (10)
- Director 33% (7)
- Manager 17% (3)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Cadence.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 20 scored reviews- Promoters 9
- Passives 10
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 52 across 2 companies.
Praised
- Flexible Licensing Models
- Enhanced User Experience Needed
- AI-Driven Feature Expansion
- Advanced Simulation and Design Capabilities
Criticised
- AI and Disruptive Innovation
- Competitive Pricing Pressure
- Vendor Lock-In Risks
- Restrictive Licensing and Vendor Lock-In
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 4 answers
- 25% 4 answers
- 0% 1 answer
- 9.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
Most weighed by Cadence customers
Report
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