CarPro Systems International B.V.

carprosystems.com · Hoofddorp, Netherlands

CarPro Systems International B.V. provides software solutions for car rental and mobility companies, offering a platform to manage reservations, fleet, pricing, and operations across multiple locations and channels. Its products are used by rental operators and mobility providers to automate workflows, integrate with distribution partners, and improve utilization and profitability. The company generates revenue through software licensing and subscription-based services, along with related implementation and support.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
70
Founded
1999
Headquarters
Hoofddorp, Netherlands

What 6 Arbolus experts think of CarPro Systems International B.V.

NPS scores range from 5 to 9, with Influencers typically reporting NPS of 8 or 9 and Users reporting NPS of 5 to 7. 33% express a definitive intent to renew, 33% are not sure, and 17% plan not to renew. All surveyed accounts have used the system for more than a year except one pilot customer, which has both the lowest spend and moderate sentiment. Overall sentiment is moderately positive, especially among long-term, high-spend accounts, but mixed among lower spenders and pilot users.Overall Customer Sentiment: Neutral to Moderately Positive

Who reviewed CarPro Systems International B.V.

Total customers 6 6 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Operations Leader Director NPS 5 Undecided
Executive C-Suite NPS 7
Revenue Leader C-Suite NPS 9 Undecided

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • Feb 7
  • Mar 7
  • Jun 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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  • 6 customers of CarPro Systems International B.V. have already contributed
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