Carta

carta.com · San Francisco, United States of America

Carta is a fintech software company that provides cap table management, equity administration, and ownership management solutions for private and public companies, investors, and employees. Its platform helps organizations manage capitalization tables, valuations, equity plans, and investor reporting, and offers fund administration services for venture capital and private equity firms. Carta generates revenue through subscription software fees and related services such as valuations and fund administration.

  • Equity & Cap Table Management
  • Wealth & Investment Software
Revenue
$350.0M
Employees
2,000
Founded
2012
Headquarters
San Francisco, United States of America

What 76 Arbolus experts think of Carta

Customer sentiment is positive overall: mean NPS is 7.7, and 52.9% of respondents with renewal data say they will renew. Strong trust and equity workflows are tempered mainly by pricing concerns.

Who reviewed Carta

Total customers 76 73 current · 3 former
Reviews growth +52 in six months
Seniority of respondents
  • C-Suite 77% (59)
  • Director 17% (13)
  • Manager 6% (5)
Product Leader Manager NPS 7
Executive C-Suite NPS 8
Executive C-Suite NPS 9 Will renew

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Sentiment

22 Net Promoter Score, from 75 scored reviews
  • Promoters 32
  • Passives 28
  • Detractors 15

Cumulative NPS by month

+1 over 6 months
  • May 7
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 53%
  • Will renew 19
  • Undecided 12
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 54% 26 answers
  • Director 60% 5 answers
  • Manager 50% 2 answers
  • Not specified 33% 3 answers
  • 8.4/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers
  • 4.6/10 Average score from customers not renewing

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