CBRE Asia Pacific
CBRE Asia Pacific is the regional arm of CBRE Group providing commercial real estate services including brokerage, property and facilities management, project management, investment management, and advisory services across Asia-Pacific markets. It serves investors, occupiers, and developers of office, industrial, retail, residential, and mixed-use properties. The business generates revenue through transaction fees, management contracts, consulting engagements, and related real estate services.
- IT Consulting & Implementation
- Revenue
- $4.5B
- Employees
- 18,000
- Founded
- 1978
- Headquarters
- Hong Kong, Hong Kong
What 10 Arbolus experts think of CBRE Asia Pacific
NPS distribution skews positively with 5 respondents scoring 7 or above, most notably two high-spend customers (NPS 10, 9) and only one lower-NPS response (NPS 5) associated with non-renewal. Renewal intent is positive in 75% of specified cases, with only one explicit 'No' intent reported from a high spender. Most experts report advanced or mature implementation stages, with 67% in use for more than 1 year and one currently piloting.Key themes: positive sentiment is linked to longer tenure and higher spend, while lower scores and churn risk relate to uncertain implementation value. Overall Customer Sentiment: Positive
Who reviewed CBRE Asia Pacific
- C-Suite 70% (7)
- Director 20% (2)
- Manager 10% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 4
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Apr 9
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
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