Celerion

celerion.com · Lincoln, United States of America

Celerion is a contract research organization that provides early clinical research and bioanalytical services to pharmaceutical, biotechnology, and generic drug companies, with a focus on first-in-human, Phase I/IIa studies and clinical pharmacology. It operates clinical facilities, laboratories, and scientific consulting services to support drug development, including pharmacokinetics, pharmacodynamics, and biomarker analysis. The company generates revenue through fee-for-service contracts and long-term development partnerships with life sciences sponsors.

  • IT Consulting & Implementation
Revenue
$250.0M
Employees
1,200
Founded
2010
Headquarters
Lincoln, United States of America

What 7 Arbolus experts think of Celerion

NPS scores show a notable split: Influencers average NPS of 6–7 while Users average 8.6 (range 8–10). 29% of respondents (all Influencers) are not sure about renewal, reflecting some purchase indecision. 71% are in more than one year of adoption, indicating strong stickiness. The pool is generally positive among Users with higher satisfaction and engagement, but Influencers may need further value confirmation.Overall Customer Sentiment: Positive

Who reviewed Celerion

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Manager 14% (1)
Operations Leader C-Suite NPS 8
Strategy Leader C-Suite NPS 9
Operations Leader Manager NPS 8

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Oct 7
  • Jan 8
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • 6.5/10 Average score from undecided customers

For people who use Celerion

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