CenExel
CenExel is a clinical research site network that operates dedicated research centers across the United States, providing Phase I–IV clinical trial execution services to pharmaceutical and biotechnology sponsors and CROs. The company focuses on high-enrolling, specialty therapeutic areas such as neuroscience, psychiatry, vaccines, and internal medicine, generating revenue through contracted clinical trial services and patient recruitment. It supports study design, conduct, and data collection to help sponsors accelerate drug and vaccine development.
- Clinical Trial & Research Software
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2018
- Headquarters
- Salt Lake City, United States of America
What 8 Arbolus experts think of CenExel
The NPS distribution is strongly positive, with 75% of scores at 8 or above and 25% at 10. Renewal intent is overwhelmingly affirmative, with 87.5% of experts indicating a likely renewal and only a single expert expressing uncertainty. Stickiness is high, with 87.5% of experts noting usage of more than one year and the remainder just under one year. Key themes include high satisfaction, stable renewal patterns, and deep-rooted vendor relationships.Overall Customer Sentiment: Positive
Who reviewed CenExel
- C-Suite 25% (2)
- Director 62% (5)
- Manager 12% (1)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 5
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 88%Plan to renew, by seniority
- 50% 2 answers
- 100% 5 answers
- 100% 1 answer
- 8.9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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