Centralis Group
Centralis Group is a provider of corporate, fund, and private client administration services, supporting alternative investment funds, multinational corporations, and family offices with governance, accounting, and regulatory compliance. The company generates revenue through recurring administration, domiciliation, and related outsourcing fees. It operates across multiple jurisdictions, offering cross-border structuring and back-office support to institutional and corporate clients.
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 300
- Founded
- 2006
- Headquarters
- Strassen, Luxembourg
What 10 Arbolus experts think of Centralis Group
NPS scores range from 5 to 9, indicating generally positive but varied sentiment. Two users provided top-decile NPS responses, and two influencers gave the lowest NPS of 5; the mean NPS is 7.4. Renewal intent is mostly positive, with 67% Yes, 11% No, and 22% Not Sure. Stickiness is high—80% of implementations exceed one year, and no reports of implementation issues are present.The main sentiment themes are high satisfaction and confidence from high spenders and established clients, with some uncertainty or dissatisfaction at lower spend tiers.Overall Customer Sentiment: Positive
Who reviewed Centralis Group
- C-Suite 90% (9)
- Director 10% (1)
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Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 6
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 7.3/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
For people who use Centralis Group
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