CEVA Logistics
CEVA Logistics is a global third-party logistics provider offering contract logistics, freight management, and supply chain solutions across sectors such as automotive, consumer, retail, healthcare, and industrial. The company designs and operates warehousing, transportation, and end-to-end logistics services for businesses worldwide, generating revenue through long-term logistics contracts and freight forwarding fees.
- Revenue
- $10.0B
- Employees
- 110,000
- Founded
- 2007
- Headquarters
- Marseille Saint-Victor, France
What 19 Arbolus experts think of CEVA Logistics
NPS scores are weighted toward the high end (majority between 8–10), with strongest advocacy among high spenders and long-term users. Positive renewal intentions are prevalent with core enterprise customers, especially those relying on global, integrated solutions, but lower-spend or offboarding customers show greater uncertainty. Most implementations are mature (>1 year), and themes of global reach, operational reliability, and breadth of services dominate positive feedback. However, concerns remain on service consistency and flexibility. Overall Customer Sentiment: Positive
Who reviewed CEVA Logistics
- C-Suite 47% (9)
- Director 37% (7)
- Manager 16% (3)
Employer names and spend open in the full report, along with the other 16 customers.
Everything 19 customers told us about CEVA Logistics.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 19 scored reviews- Promoters 8
- Passives 6
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Apr 9
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 58 across 2 companies.
Praised
- Enhanced Shipment Visibility and Technology
- Greater Automation and System Integration
- Flexible Solutions for Specialized Needs
- Ongoing Investment in Technology
Criticised
- Regional Service Consistency Challenges
- Complex Implementations Require Coordination
- Limited Flexibility Compared to Niche Providers
- Geographic and Capacity Gaps
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 20% 5 answers
- 75% 4 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by CEVA Logistics customers
Report
More in Consulting & Professional Services and Supply Chain & Logistics
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