Chaser
Chaser provides cloud-based accounts receivable and credit control software that automates invoice reminders, collections workflows, and customer communications for small and mid-sized businesses. Its platform integrates with accounting systems to help finance teams reduce late payments, improve cash flow, and manage debt collection more efficiently. Chaser generates revenue through subscriptions to its SaaS platform and related credit control services.
- Accounts Receivable Automation
- Workflow Automation
- Revenue
- $4.5M
- Employees
- 45
- Founded
- 2014
- Headquarters
- Londonderry County Borough, United Kingdom
What 10 Arbolus experts think of Chaser
Across nine NPS records, four respondents are promoters (scores of 9–10), four are passives (7–8), and one is a detractor (2), producing an NPS of approximately +33. Renewal intent is explicitly positive for four respondents; no negative renewal responses were reported, while the remaining records lack renewal data. Five respondents have used the product for more than one year and four for less than one year. Positive feedback highlights automation, ease of use, time savings and receivables visibility. Negative feedback centers on synchronization delays, payment portal errors and possible limitations in integration, reporting and scalability. The mixed feedback includes a strongly negative account despite generally favorable NPS results.Overall Customer Sentiment: Positive
Who reviewed Chaser
- C-Suite 33% (3)
- Director 22% (2)
- Manager 44% (4)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Chaser.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jul 8
- Sep 7
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Praised
- Useful receivables visibility
- Consistent collections with less manual effort
- Straightforward adoption
- Expand adoption where value is measurable
Criticised
- Complex-environment limitations
- Synchronization and portal reliability
- Manual review and customization gaps
- Price increases without added value
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
Report
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