CHORUS
Chorus is a fintech company that provides a platform for startups and small businesses to access non-dilutive growth capital, combining revenue-based financing with tools to manage cash flow and runway. Its solution connects to a company’s financial and billing systems to underwrite and deliver funding quickly, and it earns money through fees and financing charges on the capital it advances. Chorus primarily serves venture-backed and bootstrapped SaaS and recurring-revenue businesses in North America and Europe.
- Lending & Credit Software
- Financial Planning & Analysis
- Revenue
- $3.0M
- Employees
- 25
- Founded
- 2021
- Headquarters
- New York City, United States of America
What 21 Arbolus experts think of CHORUS
NPS distribution skews positive: 33% of scores are 9-10, 28% are 7-8, and 39% are 4-6. Renewal intent is mixed with 25% expressing uncertainty and 19% indicating no renewal, primarily from offboarding or pilot stages. Most experts with >1 year of use report NPS of 8+, while offboarding users report NPS of 6 or below. Clear sentiment drivers are high tool adoption and longevity, balanced by modest churn risk at the pilot/offboarding stage.Overall Customer Sentiment: Moderately Positive
Who reviewed CHORUS
- C-Suite 42% (9)
- Director 26% (5)
- Manager 32% (7)
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Sentiment
-4 Net Promoter Score, from 21 scored reviews- Promoters 6
- Passives 8
- Detractors 7
Cumulative NPS by month
-2 over 6 months- Dec 9
- Mar 9
- Apr 8
- May 8
- Jun 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 0% 5 answers
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
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