Cisco Capital
Cisco Capital is the financing and leasing arm of Cisco Systems that provides payment solutions, asset financing, and lifecycle management services to help customers and partners acquire Cisco technology and related services. It structures leases, loans, and consumption-based models for networking, security, collaboration, and data center solutions across enterprises, service providers, and public sector organizations. Cisco Capital generates revenue through financing income, fees, and residual value on technology assets it funds.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- IT Consulting & Implementation
- Revenue
- $1.2B
- Employees
- 600
- Founded
- 1996
- Headquarters
- San Jose, United States of America
What 135 Arbolus experts think of Cisco Capital
The NPS distribution skews positively, with a significant portion of scores above 8, especially among high spenders and long-term users. Renewal intent is strongest in organizations investing over $500K, while some mid- and low-spend users remain unsure. Most respondents fall into 'More than 1 Year' implementation stage, with positive themes including predictable payments, budget flexibility, and ease of procurement. Key concerns involve contract rigidity and limited mid-term flexibility. Overall Customer Sentiment: Positive
Who reviewed Cisco Capital
- C-Suite 67% (90)
- Director 24% (32)
- Manager 9% (12)
Employer names and spend open in the full report, along with the other 132 customers.
Everything 135 customers told us about Cisco Capital.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 135 scored reviews- Promoters 65
- Passives 55
- Detractors 15
Cumulative NPS by month
+0 over 5 months- May 8
- Jun 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.
Praised
- Greater Mid-Contract Flexibility
- AI-Driven Process Automation
- Digital Contract Management
- Integrated Solution and Bundled Offerings
Criticised
- Complex Contract Closure
- Portal and Real-Time Visibility
- Contract Rigidity
- Self-Funding and Smaller Purchases
What customers say
Renewal intent
Plan to renew 72%Plan to renew, by seniority
- 72% 39 answers
- 79% 19 answers
- 33% 3 answers
- 8.7/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Cisco Capital customers
Report
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
For people who use Cisco Capital
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