Classy.org
Classy.org is a cloud-based fundraising platform that helps nonprofits create and manage online donation pages, peer-to-peer campaigns, events, and recurring giving programs. The company serves charities, social enterprises, and other mission-driven organizations, generating revenue through subscription software and payment processing fees. Its tools integrate with CRM and marketing systems to support donor acquisition, engagement, and reporting.
- Payment Processing
- E-commerce Platforms & Storefronts
- Workflow Automation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2011
- Headquarters
- San Diego, United States of America
What 8 Arbolus experts think of Classy.org
NPS scores range from 6 to 10, with the largest group in the 7–10 range. Renewal intent is positive, especially from those in mature implementation stages or with higher satisfaction levels. Nearly half the respondents have been using the platform for over a year, and this correlates with higher NPS and clear renewal commitment. Uncertainty about renewal is more present among new and mid-tenure users.Overall Customer Sentiment: Positive
Who reviewed Classy.org
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jul 8
- Jul 8
- Feb 7
- Mar 7
- Apr 8
- Aug 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 14 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by Classy.org customers
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