clover.com
Clover (clover.com) provides a cloud-based point-of-sale and business management platform for small and mid-sized merchants, offering hardware terminals, payment processing, and software tools for inventory, employee management, and reporting. The company serves retailers, restaurants, and service businesses, generating revenue through payment processing fees, hardware sales, and subscription software plans. Clover is part of Fiserv and integrates with a range of third-party business applications and services.
- Retail POS & Store Operations
- Payment Processing
- E-commerce Platforms & Storefronts
- Revenue
- $900.0M
- Employees
- 2,500
- Founded
- 2012
- Headquarters
- Brookfield Center, United States of America
What 7 Arbolus experts think of clover.com
NPS scores are high, with two 10s, one 9, and no negative ratings in the user pool; the influencer group shows more varied sentiment with NPS of 6 and 9. Renewal intent is positive among high spenders, but there is indecision in the mid-spend bracket. Implementation stages skew heavily toward more than one year of use, indicating customer stickiness. The majority of experts express sustained satisfaction, with longer tenure and larger spend correlating with higher NPS.Overall Customer Sentiment: Positive
Who reviewed clover.com
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 4 months- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 34 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
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