Cobo Global
Cobo Global is a digital asset custody and wallet infrastructure provider that offers custodial wallets, MPC wallets, and wallet-as-a-service solutions for institutions, exchanges, and Web3 projects. The company helps clients securely store, manage, and deploy cryptocurrencies and digital assets while integrating with DeFi, staking, and other on-chain services. It generates revenue through subscription and usage-based fees for its custody, wallet infrastructure, and related enterprise services.
- Revenue
- $30.0M
- Employees
- 250
- Founded
- 2017
- Headquarters
- Singapore, Singapore
What 7 Arbolus experts think of Cobo Global
NPS distribution for Cobo Global is clustered between 6 and 9, indicating neutral to moderately positive sentiment. Renewal intent is mixed: two out of three respondents with spend data plan not to renew, and there is notable uncertainty among others. Stickiness varies, with customers spread across more than 1 year, less than 1 year, and offboarding stages. The primary themes suggested by quantitative data are operational transition, moderate satisfaction, and possible churn risk among higher spenders.Overall Customer Sentiment: Neutral
Who reviewed Cobo Global
- C-Suite 83% (6)
- Manager 17% (1)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Feb 7
- Mar 8
- Apr 8
- May 8
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 0% 1 answer
- 8/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
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