Comdata
Comdata is a payment and fleet management solutions provider that offers fuel cards, corporate card programs, virtual payments, and spend management tools for businesses and trucking fleets. It serves transportation, retail, hospitality, and corporate clients by helping them control fuel and T&E expenses, automate payables, and manage driver and fleet payments. The company generates revenue through transaction fees, interchange, and value‑added services tied to its payment and card programs.
- Payment Processing
- Spend Management
- Fleet Management
- Revenue
- $600.0M
- Employees
- 1,500
- Founded
- 1969
- Headquarters
- Brentwood, United States of America
What 11 Arbolus experts think of Comdata
NPS scores range from 3 to 10, with most clustered between 7-10, indicating generally favorable sentiment. Renewal intent is strongly positive among high spenders (all Yes responses at $100K and above), but more mixed at the lower spend/lower commitment tiers (several "Not sure" and "No" responses). Stickiness is highest among customers with more than one year of implementation, while recent or pilot-stage customers show less certainty regarding renewal. Overall Customer Sentiment: Positive
Who reviewed Comdata
- C-Suite 90% (10)
- Director 10% (1)
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Sentiment
36 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Apr 8
- Feb 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 54 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 50% 8 answers
- 100% 1 answer
- 9.2/10 Average score from customers who will renew
- 5.7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
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