Arbolus Intelligence

CoCoNet Computer-Communication Networks GmbH

coconet.de · Düsseldorf-Pempelfort, Germany

CoCoNet Computer-Communication Networks GmbH is a German software company that develops digital banking and corporate payment solutions for banks and financial institutions, including online and mobile banking platforms for corporate and SME clients. Its products support secure transaction processing, cash management, and connectivity to payment networks, and are typically licensed to banks with associated implementation and support services. The company generates revenue through software licenses or subscriptions, maintenance, and professional services.

  • Payment Processing
  • API Management & Integration
  • IT Consulting & Implementation
Listed in
Revenue
$28.0M
Employees
180
Founded
1984
Headquarters
Düsseldorf-Pempelfort, Germany

What 17 Arbolus experts think of CoCoNet Computer-Communication Networks GmbH

NPS scores for CoCoNet trend towards the promoter range with the majority of experts reporting values between 7 and 10. Renewal intent is generally strong—most intend to renew, and only a minority express uncertainty. High satisfaction aligns with deeper integration and larger annual spend, while smaller deployments and pilots exhibit slightly more caution. Key feedback themes include strong integration capabilities, robust compliance support, and positive partnership engagement, counterbalanced by calls for improvements in global support, advanced analytics, and faster product iterations.Overall Customer Sentiment: Positive

Who reviewed CoCoNet Computer-Communication Networks GmbH

Total customers 17 13 current · 4 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 41% (7)
  • Director 53% (9)
  • Manager 6% (1)
Not specified Director NPS 10 Will renew Submitted Sep 2025
Operations Leader C-Suite NPS 9 Will renew Submitted Sep 2025
Marketing Ops Director NPS 9 Will renew Submitted Sep 2025

Employer names and spend open in the full report, along with the other 14 customers.

Everything 17 customers told us about CoCoNet Computer-Communication Networks GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

58 Net Promoter Score, from 17 scored reviews
  • Promoters 10
  • Passives 7
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Jun 9
  • Sep 9
  • Oct 9
  • Apr 8
  • Jul 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 45 across 5 companies.

Praised

  • Comprehensive Compliance and Security
  • Speed and Agility
  • Integration and Functional Breadth
  • Expansion of Use Cases and Modules

Criticised

  • Competitive Global Offerings
  • Strategic Business Model Change
  • Expansion-Driven Switching and Cost Sensitivity
  • Customization and Flexibility

What customers say

Comprehensive Compliance and Security
“The platform’s regulatory compliance and strong security controls are key reasons for choosing CoCoNet as our preferred provider.”
Speed and Agility
“This tool is modern, cloud-native, and allows us to integrate quickly—when moving away from legacy systems, it delivered a faster and more flexible solution that improved our ability to serve clients efficiently.”
Integration and Functional Breadth
“I found CoCoNet’s strong integration capabilities and robust coverage of both functional and non-functional requirements as the primary reasons it stood above competitors, especially for supporting complex corporate banking workflows.”

Renewal intent

Plan to renew 81%
  • Will renew 13
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Director 67% 9 answers
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by CoCoNet Computer-Communication Networks GmbH customers

Report

Customer Report - Oct 2026 Oct 2026 17 + 1

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