CLEARTAX
ClearTax is an Indian fintech and tax technology company that provides software for income tax filing, GST compliance, e‑invoicing, and accounting to individuals, small and medium businesses, and tax professionals. It generates revenue through subscription-based SaaS products, transaction fees, and value-added financial and compliance services delivered via its web and mobile platforms.
- Tax Automation
- Accounting & Bookkeeping Software
- Spend Management
- Revenue
- $35.0M
- Employees
- 1,500
- Founded
- 2011
- Headquarters
- Bengaluru, India
What 8 Arbolus experts think of CLEARTAX
NPS scores are highly positive, with 71% reporting NPS of 9 or 10 and others providing good-to-moderate scores (lowest being 5). Among those with available data, renewal intent is high and implementation duration is consistently noted as over one year, indicating sustained usage and commitment. Key feedback themes include strong automation and integration value, credible end-to-end workflow coverage, but with a recurring mention of improvement needs in edge-case handling, data mapping, and advanced support for specialized compliance requirements. Overall Customer Sentiment: Positive
Who reviewed CLEARTAX
- C-Suite 62% (5)
- Director 38% (3)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about CLEARTAX.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 6
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Apr 9
- Jun 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.
Praised
- Integration and ERP Connectivity
- Automation and Jurisdiction Coverage
- Operational Value—Support for Renewal
- Advanced Reporting and Exceptions
Criticised
- Risk of Unfavorable Commercial Changes
- Competitive Operational Burden
- Opaque Automation Concerns
- Data Mapping Challenges
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
Report
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