Cisco Inc.
Cisco Inc. (doing business as Cisco Collect) provides accounts receivable management and debt collection services, helping businesses recover unpaid consumer and commercial debts through outsourced collection programs and related back-office support.
- Accounts Receivable Automation
- TechEnabledServices
- Revenue
- $9.0M
- Employees
- 60
- Founded
- 2009
- Headquarters
- San Antonio, United States of America
What 10 Arbolus experts think of Cisco Inc.
NPS scores are uniformly high, with 100% in the 9–10 promoter range, demonstrating strong advocacy. Renewal intent among high spenders is consistently positive, with clear signals of continued engagement. Implementation stage data shows mature, long-term adoption in most cases. Experts highlight reliability, ecosystem depth, and robust support as main satisfaction drivers, while cost and complexity are noted as areas for improvement. Overall Customer Sentiment: Positive
Who reviewed Cisco Inc.
- C-Suite 25% (3)
- Director 25% (3)
- Manager 50% (5)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Cisco Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
90 Net Promoter Score, from 10 scored reviews- Promoters 9
- Passives 1
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Jul 10
- Aug 9
- Sep 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.
Praised
- Integrated Security and Observability
- Easier Deployment and Third-Party Integration
- AI-Driven Operations Expansion
- Reliable Enterprise-Grade Hardware
Criticised
- Exposure to Vendor Lock-In
- Complex Migration and Integration Risks
- Cost Advantage of Competitors
- Operational Complexity and Skill Requirements
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Cisco Inc. customers
Report
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
For people who use Cisco Inc.
Do you use Cisco Inc. at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of Cisco Inc. have already contributed
Takes a few minutes. Your identity stays anonymous.