Circle - Circle Payment Network
Circle is a global financial technology company that provides infrastructure for issuing, managing, and transacting with digital dollars, primarily through its USDC stablecoin and related APIs. It serves enterprises, fintechs, exchanges, and financial institutions that need compliant, programmable dollar payments and treasury solutions on public blockchains. Circle generates revenue from transaction fees, platform and account services, and yield and treasury-related products for institutional clients.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Cross-Border Payments & FX
- Revenue
- $800.0M
- Employees
- 1,500
- Founded
- 2013
- Headquarters
- Boston, United States of America
What 126 Arbolus experts think of Circle - Circle Payment Network
Circle has a robustly positive NPS profile, with majority of scores at 9-10 and strong renewal intent among both high and mid-tier spenders. Stickiness is particularly high after more than a year of use, with many clients citing deep integration into payment operations and treasury. Key drivers of high sentiment are regulatory credibility, settlement speed, and proven reliability for cross-border payments. Some users note cost sensitivity and desire for broader market coverage as minor drawbacks, but the overarching tone is that Circle is an industry standard for stablecoin settlement.Positive
Who reviewed Circle - Circle Payment Network
- C-Suite 62% (78)
- Director 25% (32)
- Manager 13% (16)
Employer names and spend open in the full report, along with the other 123 customers.
Everything 126 customers told us about Circle - Circle Payment Network.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
41 Net Promoter Score, from 126 scored reviews- Promoters 67
- Passives 44
- Detractors 15
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.
Praised
- Integration of AI for Compliance
- Expanding Multi-Corridor Coverage
- AI-Driven Automation Potential
- Reliable, Fast Settlement
Criticised
- Regulatory Changes or Disruptions
- Single-Vendor Risk
- Switching Due to Cost and Friction
- Metadata and Reporting Gaps
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 69% 36 answers
- 63% 19 answers
- 67% 6 answers
- 67% 3 answers
- 8.6/10 Average score from customers who will renew
- 6.9/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Circle - Circle Payment Network customers
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