CHEMAXON

chemaxon.com · Budapest VI. kerület, Hungary

Chemaxon is a cheminformatics software company that provides tools and platforms for chemical structure drawing, search, data management, and predictive modeling to pharmaceutical, biotech, agrochemical, and academic research organizations. Its products integrate with R&D and informatics workflows to support drug discovery, compound registration, and decision-making, sold primarily through software licenses, subscriptions, and related services.

Revenue
$45.0M
Employees
300
Founded
1998
Headquarters
Budapest VI. kerület, Hungary

What 8 Arbolus experts think of CHEMAXON

NPS scores cluster from 7 to 10 among mature deployments, with only one pilot-stage User reporting an NPS of 5. Renewal intent is confirmed among all customers who specified spending, especially in long-term deployment contexts. Stickiness is demonstrated by five out of seven experts reporting use beyond one year, and high NPS is correlated with mature usage. The majority of dissatisfaction is isolated to pilot-stage implementations.Overall Customer Sentiment: Positive

Who reviewed CHEMAXON

Total customers 8 8 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Engineering Engineer C-Suite NPS 8
Engineering Manager Manager NPS 9 Will renew
Strategy Partner Director NPS 8 Will renew

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Sep 8
  • Mar 8
  • Jun 7
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew

For people who use CHEMAXON

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