Cint
Cint is a global software company that provides a programmatic insights and online survey sampling platform, connecting businesses, market research firms, and agencies with consumer panels for data collection. Its cloud-based exchange automates audience recruitment, survey distribution, and data delivery to support market research and customer insights projects. Cint generates revenue through subscription and usage-based fees for access to its platform and respondent panels.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $320.0M
- Employees
- 1,300
- Founded
- 1998
- Headquarters
- Stockholm, Sweden
What 13 Arbolus experts think of Cint
NPS scores cluster around 7 to 8 from most high spend and long-tenure customers, with a single score of 3 affecting the lower range. Renewal intent is mixed: 44% Yes, 33% Not Sure, and 22% unavailable. Over 85% of responses are from customers at "MoreThan1Year" implementation stage, signaling mature adoption with ongoing stickiness, but renewal uncertainty persists among some high spenders. Themes suggest solid satisfaction from Influencers and high-value accounts, tempered by value realization concerns for other segments.Overall Customer Sentiment: Neutral-Positive
Who reviewed Cint
- C-Suite 62% (8)
- Director 31% (4)
- Manager 8% (1)
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Sentiment
-15 Net Promoter Score, from 13 scored reviews- Promoters 1
- Passives 9
- Detractors 3
Cumulative NPS by month
+0 over 4 months- Apr 7
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 5 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 33% 3 answers
- 7/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
Top alternatives
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