Chemours

chemours.com · Wilmington Manor, United States of America

Chemours is a global chemistry company that develops and manufactures titanium technologies, fluoroproducts, and chemical solutions used in coatings, plastics, refrigeration, electronics, and industrial processes. It serves customers in sectors such as automotive, construction, energy, consumer goods, and advanced electronics, generating revenue through the sale of specialty and performance chemicals and related technical support. Chemours was spun off from DuPont and operates manufacturing and R&D facilities worldwide from its headquarters in Wilmington, Delaware.

  • Manufacturing Execution & Quality
  • Energy & Utilities Operations Software
Revenue
$6.4B
Employees
6,500
Founded
2015
Headquarters
Wilmington Manor, United States of America

What 7 Arbolus experts think of Chemours

NPS distribution shows 66% of respondents giving Chemours a score of 8 or 9, while one user provides a notably lower NPS of 5. Renewal intent data is mixed, with only one clear 'Yes' and majority 'Not Sure', reflecting some customer conservatism or ongoing assessment. Stickiness is suggested by the 4 out of 6 experts indicating usage for more than one year. Overarching themes are generally positive, with mature implementations offset by lack of strong renewal certainty.Overall Customer Sentiment: Neutral to Positive

Who reviewed Chemours

Total customers 7 7 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 29% (2)
Operations Generalist C-Suite NPS 8 Undecided
Product Leader Director NPS 9 Undecided
Engineering Leader Director NPS 5

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Dec 8
  • Jan 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers

For people who use Chemours

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