Chenguang Biotech Group

ccgb.cn · Handan, China

Chenguang Biotech Group is a Chinese manufacturer of natural plant extracts and food additives, producing ingredients such as natural colors, spices, and nutritional extracts for use in food, beverage, health products, and pharmaceutical applications. The company operates large-scale cultivation and processing facilities and sells its products to industrial customers globally. Revenue is generated through the sale of these bulk and specialty ingredient products under long-term supply relationships and spot contracts.

Revenue
$650.0M
Employees
5,000
Founded
1997
Headquarters
Handan, China

What 9 Arbolus experts think of Chenguang Biotech Group

NPS scores range from 5 to 10, with 29% awarding a score of 10 and another 29% at 8, providing a moderately positive sentiment baseline. High spenders are strong promoters with clear renewal intent, while most lower spenders and mid-tier users are unsure about renewal. Implementation stages are split across mature (>1 year, 57%) and uncertain/early phases, with higher satisfaction reported by mature accounts. The most positive sentiment and intent cluster among large, established customers.Overall Customer Sentiment: Positive

Who reviewed Chenguang Biotech Group

Total customers 9 9 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 22% (2)
  • Manager 11% (1)
Executive C-Suite NPS 7 Will renew
Operations Manager C-Suite NPS 7
Revenue Leader C-Suite NPS 8 Undecided

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Sentiment

0 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 0% 2 answers
  • Manager 0% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 0/10 Average score from customers not renewing

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