Clari (mid-market revenue operations segment)

clari.com · Sunnyvale, United States of America

Clari provides a revenue operations platform that helps B2B sales, marketing, and customer success teams forecast revenue, manage pipelines, and gain visibility into deal health using data from CRM and other go-to-market systems. The company sells its SaaS platform primarily to mid-market and enterprise organizations on a subscription basis.

  • Revenue Operations
  • Sales CRM
  • Business Intelligence & Dashboards
Revenue
$180.0M
Employees
900
Founded
2012
Headquarters
Sunnyvale, United States of America

What 11 Arbolus experts think of Clari (mid-market revenue operations segment)

The NPS distribution is strongly positive, with 82% of responses in the 8–10 range and no detractors. Renewal intent is certain among high spenders and likely for long-term users, with 100% of reported responses indicating positive renewal intent. All respondents have been in the implementation stage for more than one year, demonstrating strong stickiness. Key sentiment themes center around satisfaction with platform performance and long-term use.Overall Customer Sentiment: Positive

Who reviewed Clari (mid-market revenue operations segment)

Total customers 11 9 current · 2 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 82% (9)
  • Director 18% (2)
Strategy Leader Director NPS 9
Executive C-Suite NPS 10
Generalist Generalist C-Suite NPS 8

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Sentiment

63 Net Promoter Score, from 11 scored reviews
  • Promoters 7
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Apr 9
  • May 9
  • Jun 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 58 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 9/10 Average score from customers who will renew

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