Cognism, Ltd.

cognism.com · Londonderry County Borough, United Kingdom

Cognism is a B2B sales intelligence platform that provides compliant global contact and company data to help sales and marketing teams identify, prospect, and engage target accounts. Its SaaS platform combines firmographic data, direct dials, and intent signals with workflow integrations into CRM and sales engagement tools, sold on a subscription basis to enterprises and mid-market customers.

  • Sales Intelligence & Prospecting
  • Marketing Automation
Revenue
$60.0M
Employees
450
Founded
2015
Headquarters
Londonderry County Borough, United Kingdom

What 63 Arbolus experts think of Cognism, Ltd.

NPS scores range across the neutral to positive spectrum, with a concentration in the 7–10 band reflecting solid satisfaction for core use cases, especially among heavy users. Renewal intent is generally strong among high and mid spenders, with low spenders showing more hesitancy or a lack of clear commitment. Most customers are in later implementation stages, indicating mature platform adoption and reliable stickiness for the majority. Key expert themes emphasize the platform’s solid data backbone, while acknowledging standard limitations around data freshness and lack of workflow automation. Overall Customer Sentiment: Positive

Who reviewed Cognism, Ltd.

Total customers 63 56 current · 7 former
Reviews growth +27 in six months
Seniority of respondents
  • C-Suite 67% (42)
  • Director 16% (10)
  • Manager 17% (11)
Marketing Leader Director NPS 8 Will renew
Revenue Partner Manager NPS 7
Executive C-Suite NPS 7

Employer names and spend open in the full report, along with the other 60 customers.

Everything 63 customers told us about Cognism, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

19 Net Promoter Score, from 63 scored reviews
  • Promoters 25
  • Passives 25
  • Detractors 13

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.

Praised

  • Effective Contact Enrichment
  • Foundational for Pipeline Building
  • Reliable Data for Outbound Targeting
  • Advanced Workflow Tooling

Criticised

  • Not Perfect Data Quality
  • Limited Workflow Automation
  • Data Freshness Issues
  • Reliance on Data Provider Model

What customers say

Effective Contact Enrichment
“Cognism gave me verified emails and direct-dial numbers, ensuring my outreach went straight to the right person each time.”
Foundational for Pipeline Building
“Cognism was genuinely central to building our pipeline; it was foundational, allowing me to identify and score target accounts efficiently.”
Reliable Data for Outbound Targeting
“I can build real outbound and ICP targeting on Cognism’s data, and it hasn’t let me down in any way that cost me business.”

Renewal intent

Plan to renew 66%
  • Will renew 19
  • Undecided 7
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 68% 19 answers
  • Director 75% 4 answers
  • Manager 50% 4 answers
  • Not specified 50% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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