Lusha
Lusha provides a B2B data platform that offers contact and company information to help sales, marketing, and recruitment teams identify, enrich, and reach prospects more efficiently. Its SaaS tools and browser extensions integrate with CRM and sales engagement systems, monetized through subscription plans for individuals, teams, and enterprises.
- Sales Intelligence & Prospecting
- Marketing Automation
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2016
- Headquarters
- Israel
What 97 Arbolus experts think of Lusha
NPS is strongly positive overall, with the majority of users rating 8–10, citing time savings, efficiency, and value from prospecting workflows as the main drivers. Renewal intent and stickiness are high among core sales users using Lusha day-to-day, especially if tenure exceeds a year. Offboarding and negative intent cluster among influencer and marketing users, typically citing data accuracy or pricing concerns. The central themes are appreciation for workflow speed and contact discovery, tempered by frustrations over data coverage and the credit pricing model. Overall Customer Sentiment: Positive
Who reviewed Lusha
- C-Suite 78% (76)
- Director 12% (12)
- Manager 9% (9)
Employer names and spend open in the full report, along with the other 94 customers.
Everything 97 customers told us about Lusha.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
23 Net Promoter Score, from 97 scored reviews- Promoters 41
- Passives 38
- Detractors 18
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 30 across 7 companies.
Praised
- AI Workflow Automation
- Expand International Data
- Intent Data and Personalization
- Pipeline Generation Enablement
Criticised
- AI and Competitor Displacement
- Churn from Data Issues
- Prospecting Automation Alternatives
- International Coverage Gaps
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 44% 39 answers
- 50% 2 answers
- 60% 5 answers
- 0% 3 answers
- 8.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 4.6/10 Average score from customers not renewing
Top alternatives
Most weighed by Lusha customers
Report
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