CLOSE CRM
Close is a SaaS sales CRM platform designed for inside sales teams and SMBs, providing tools for lead management, pipeline tracking, email and calling, and sales automation in a single interface. The company generates revenue through subscription plans for its cloud-based CRM and communication features. It primarily serves startups, technology companies, and other B2B organizations that run high-velocity sales processes.
- Sales CRM
- Sales Engagement & Outreach
- Sales Intelligence & Prospecting
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2013
- Headquarters
- San Francisco, United States of America
What 7 Arbolus experts think of CLOSE CRM
NPS distribution is highly positive, with 100% of recorded scores at 9 or 10, indicating strong satisfaction across all respondents. Most customers show clear renewal intent or continued adoption post-implementation, with one high spender being uncertain but still highly satisfied (NPS 10). All respondents are at mature implementation stages, signaling robust stickiness. Leading themes are strong adoption, consistent value perception, and positive platform experience.Overall Customer Sentiment: Positive
Who reviewed CLOSE CRM
- C-Suite 83% (6)
- Director 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
100 Net Promoter Score, from 7 scored reviews- Promoters 7
- Passives 0
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Apr 9
- May 10
- Jul 9
- Aug 10
- Sep 10
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9.5/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
Top alternatives
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