CLAUD

claud.at · Vienna, Austria

CLAUD is an Austrian IT services firm that provides managed cloud, infrastructure, and cybersecurity services to business clients, with a focus on Microsoft 365 and Azure environments. It offers consulting, implementation, and ongoing operations support to help organizations migrate to and securely run workloads in the cloud. The company generates revenue through project-based consulting and recurring managed service contracts.

  • Managed IT & Cloud Services
  • Cybersecurity Services
  • IT Consulting & Implementation
Revenue
$3.5M
Employees
25
Founded
2018
Headquarters
Vienna, Austria

What 8 Arbolus experts think of CLAUD

The NPS distribution is highly positive: 67% of experts scored 9 or 10, and the remainder gave an 8, with no detractors observed. Renewal intent among those providing data is strong, with 75% indicating likely renewal and only one expressing uncertainty. Most customers are early in their adoption journey, with 55% under 1 year and 33% over 1 year since implementation; pilots represent 11% of responses. Key themes are rapid, positive engagement and high satisfaction in the early customer lifecycle.Overall Customer Sentiment: Positive

Who reviewed CLAUD

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 12% (1)
  • Manager 38% (3)
Operations Leader C-Suite NPS 10
Operations Manager Manager NPS 9
Engineering Engineer Manager NPS 9

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Sentiment

87 Net Promoter Score, from 8 scored reviews
  • Promoters 7
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jun 10
  • Jul 10
  • Aug 10
  • Sep 10

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 72 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 9/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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