CLAUD
CLAUD is an Austrian IT services firm that provides managed cloud, infrastructure, and cybersecurity services to business clients, with a focus on Microsoft 365 and Azure environments. It offers consulting, implementation, and ongoing operations support to help organizations migrate to and securely run workloads in the cloud. The company generates revenue through project-based consulting and recurring managed service contracts.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 2018
- Headquarters
- Vienna, Austria
What 8 Arbolus experts think of CLAUD
The NPS distribution is highly positive: 67% of experts scored 9 or 10, and the remainder gave an 8, with no detractors observed. Renewal intent among those providing data is strong, with 75% indicating likely renewal and only one expressing uncertainty. Most customers are early in their adoption journey, with 55% under 1 year and 33% over 1 year since implementation; pilots represent 11% of responses. Key themes are rapid, positive engagement and high satisfaction in the early customer lifecycle.Overall Customer Sentiment: Positive
Who reviewed CLAUD
- C-Suite 50% (4)
- Director 12% (1)
- Manager 38% (3)
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Sentiment
87 Net Promoter Score, from 8 scored reviews- Promoters 7
- Passives 1
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jun 10
- Jul 10
- Aug 10
- Sep 10
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 72 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
Top alternatives
Most weighed by CLAUD customersFor people who use CLAUD
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