CLOUD BUSINESS

cloudbusinesshq.com · Farnham, United Kingdom

Cloud Business is a UK-based IT services firm that helps mid-market and enterprise organizations design, migrate, and manage cloud and hybrid IT environments, with a focus on Microsoft 365, Azure, and modern workplace solutions. It generates revenue through consulting, implementation projects, and managed services contracts for cloud infrastructure, collaboration, and security. The company also provides ongoing support and optimization services to improve performance, governance, and user adoption.

  • Managed IT & Cloud Services
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
80
Founded
2011
Headquarters
Farnham, United Kingdom

What 5 Arbolus experts think of CLOUD BUSINESS

NPS scores are consistently high, with the majority of respondents rating 8 or 9. Confirmed renewal intent aligns with longer implementation stages. Sentiment is driven by positive expert feedback highlighting reliability, performance, security, and scalability, but there are some concerns around cost predictability and support variance. The expert pool reflects strong satisfaction particularly among high spend and long-tenure users.Positive

Who reviewed CLOUD BUSINESS

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Manager 40% (2)
Operations Generalist C-Suite NPS 9 Will renew
People Generalist Manager NPS 9
Engineering Ops Manager NPS 8

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about CLOUD BUSINESS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Praised

  • Scalability and Performance
  • Comprehensive Service Range
  • Strong Security and Compliance
  • Enhanced AI and Automation

Criticised

  • Competitive Threat from Simpler Platforms
  • Cost Escalation as Usage Grows
  • AI-Driven Automation Platforms
  • Cost Complexity

What customers say

Scalability and Performance
“I recommend this platform because it’s reliable and scalable, consistently providing strong performance as our needs evolve.”
Comprehensive Service Range
“There’s a wide range of services and integrations, which helps our teams work faster and reduces the infrastructure overhead.”
Strong Security and Compliance
“I find the platform provides strong security and compliance features that make us confident about hosting data and applications.”

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • 8.7/10 Average score from customers who will renew

Top alternatives

Most weighed by CLOUD BUSINESS customers

Report

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