COMSYS
COMSYS is a division within ManpowerGroup that provides IT staffing and technology workforce solutions, supplying skilled technology professionals to enterprises on a contract, contract-to-hire, and direct-hire basis. It serves large and mid-market organizations that need to augment their IT teams for projects, ongoing operations, and specialized technical roles. Revenue is generated primarily through staffing services fees and markups on billable consultant hours.
- IT Staffing & Talent Services
- Revenue
- $450.0M
- Employees
- 3,000
- Founded
- 1974
- Headquarters
- Milwaukee, United States of America
What 5 Arbolus experts think of COMSYS
NPS scores range from 5 to 9, with the distribution leaning slightly positive. 60% of respondents provide an NPS above neutral (8 or 9), but 40% of the sample reports a lower or neutral score (5–6). Renewal intent is uncertain for 60% of respondents, with only one clear positive renewal intent from a high spender and one negative. Stickiness, reflected in implementation stage, shows 60% of users have been implemented for more than one year, indicating moderate product entrenchment. In summary, high-value clients are more positive and likely to renew, while the broader customer base expresses uncertainty.Overall Customer Sentiment: Neutral
Who reviewed COMSYS
- C-Suite 80% (4)
- Manager 20% (1)
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
+1 over 3 months- Dec 6
- Jan 8
- Mar 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 5 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 25% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by COMSYS customers
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