Constantia Flexibles
Constantia Flexibles is a global manufacturer of flexible packaging solutions for the food, pet food, pharmaceutical, and consumer goods industries, producing film-based and paper-based packaging products such as pouches, lids, and labels. The company serves brand owners and manufacturers worldwide, generating revenue by designing, printing, and supplying customized packaging materials and related services.
- Revenue
- $2.2B
- Employees
- 9,500
- Founded
- 2009
- Headquarters
- Vienna, Austria
What 16 Arbolus experts think of Constantia Flexibles
NPS distribution shows a generally positive sentiment: 5 experts provided NPS scores of 9 or 10, 3 scored 8, 2 scored 7, and 1 scored 6. The dominant segment has a strong positive sentiment, particularly among users with long tenure. Negative renewal intent is concentrated exclusively among influencers; all influencer responses either indicate 'No' or 'Not Sure' for renewal, and include offboarding stages. Stickiness is high, with 10 out of 13 respondents indicating more than one year of usage, and only one instance of offboarding recorded. The main theme is consistent satisfaction and longevity among users, with a potential risk area among influencers. Overall Customer Sentiment: Positive
Who reviewed Constantia Flexibles
- C-Suite 44% (7)
- Director 44% (7)
- Manager 12% (2)
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Sentiment
31 Net Promoter Score, from 16 scored reviews- Promoters 7
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jan 8
- Feb 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 31 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 0% 1 answer
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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