CORNERSTONE
Cornerstone is a UK-based provider of mobile infrastructure services that builds, owns, and manages shared telecoms towers and related passive infrastructure for mobile network operators. It enables operators to expand and improve coverage while reducing capital and operating costs through infrastructure sharing agreements. The company generates revenue through long-term leasing and managed services contracts with major mobile carriers.
- Cloud Infrastructure & Hosting
- Managed IT & Cloud Services
- Revenue
- $250.0M
- Employees
- 350
- Founded
- 2012
- Headquarters
- Harrogate, United Kingdom
What 22 Arbolus experts think of CORNERSTONE
NPS distribution is weighted toward high scores, with 36% promoters (NPS 9-10), 28% passives (NPS 7-8), and 36% detractors (NPS 0-6). Renewal intent is positive in high and mid spend brackets, especially amongst customers with >1 year implementation. Stickiness is high, with 47% more than 1-year users and a low but present rate of offboarding. Neutral and negative sentiments cluster with offboarding or low adoption accounts.Overall Customer Sentiment: Positive
Who reviewed CORNERSTONE
- C-Suite 57% (13)
- Director 33% (7)
- Manager 10% (2)
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Sentiment
18 Net Promoter Score, from 22 scored reviews- Promoters 10
- Passives 6
- Detractors 6
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 7
- Jul 7
- Nov 7
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 44% 9 answers
- 50% 6 answers
- 50% 2 answers
- 9.1/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
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