Arbolus Intelligence

CtrlS

ctrls.com · India

CtrlS is an Indian data center and cloud services provider that designs, builds, and operates Tier-3 and Tier-4 data centers for enterprises, hyperscalers, and government clients. It offers colocation, managed hosting, cloud infrastructure, disaster recovery, and related managed services, generating revenue through recurring infrastructure and service contracts. The company focuses on high-availability, compliant facilities across major Indian metros and selected international locations.

  • Cloud Infrastructure & Hosting
  • Managed IT & Cloud Services
Listed in
Revenue
$220.0M
Employees
2,200
Founded
2007
Headquarters
India

What 5 Arbolus experts think of CtrlS

CtrlS receives uniformly high NPS (8-10) from the expert pool, with 100% of those indicating renewal intent planning to continue. All respondents report mature implementations (over 80% at MoreThan1Year stage). Positive feedback centers on compliance, reliable service, audit support, and alignment with digital and sustainability priorities. Improvement potential is linked to flexibility and local energy constraints in some regions.Overall Customer Sentiment: Positive

Who reviewed CtrlS

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 75% (4)
  • Director 25% (1)
Executive C-Suite NPS 8 Submitted Aug 2026
Generalist Leader C-Suite NPS 8 Will renew Submitted Aug 2026
Revenue Partner C-Suite NPS 9 Will renew Submitted Aug 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about CtrlS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Praised

  • Supplier Engagement and Sustainability Outcomes
  • Reliable Support and Digital Transformation Partner
  • Regulatory Compliance and Audit Support
  • Digital Market Services Growth

Criticised

  • Energy and Location Constraints
  • Flexibility and Tailored Fit
  • Specialized Requirements and Integration Depth
  • AI and Automation Competition

What customers say

Supplier Engagement and Sustainability Outcomes
“CtrlS delivers great supplier engagement, clear carbon visibility, and real sustainability impact across our supply chain, which is essential for compliance.”
Reliable Support and Digital Transformation Partner
“CtrlS is a key partner for our digital transformation, supporting all our critical services and consistently extending support in audits or incidents.”
Regulatory Compliance and Audit Support
“I value CtrlS for enabling us to comply with RBI requirements and consistently providing audit assistance and full support for our regulatory needs.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew

Report

Customer Report - Sep 2026 Sep 2026 5 + 0

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For people who use CtrlS

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