CyrusOne
CyrusOne is a global data center developer and operator that provides colocation, interconnection, and related infrastructure services to enterprises, cloud providers, and hyperscalers. The company designs, builds, and manages highly available, carrier-neutral data centers and leases space, power, and connectivity on a recurring basis. Its customers use CyrusOne facilities to host mission-critical IT and cloud infrastructure with scalable capacity and low-latency network access.
- Revenue
- $550.0M
- Employees
- 500
- Founded
- 2001
- Headquarters
- Dallas, United States of America
What 9 Arbolus experts think of CyrusOne
NPS scores among respondents cluster at 6 to 9, reflecting moderate but not highly enthusiastic sentiment toward the platform. 50% express uncertainty about renewal intent, and a subset is currently in offboarding stages. Approximately 25% of respondents report being in a deployment stage exceeding one year, correlating with higher confidence in renewal. The data signals a persistent theme of moderate satisfaction but with a notable proportion expressing hesitation for future commitment.Overall Customer Sentiment: Neutral
Who reviewed CyrusOne
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Dec 8
- Jan 7
- Feb 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 40% 5 answers
- 100% 1 answer
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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