Cyncly
Cyncly provides specialized design, visualization, and business management software for the kitchen, bathroom, furniture, flooring, and window/door industries, serving manufacturers, retailers, and designers. Its solutions help users create 3D designs, manage product catalogs and pricing, and handle quoting and order management to streamline the end-to-end sales and production process. The company generates revenue through software licenses, subscriptions, and related services.
- PLM & Engineering Software
- Project & Work Management
- Revenue
- $800.0M
- Employees
- 4,000
- Founded
- 2021
- Headquarters
- Manchester, United Kingdom
What 7 Arbolus experts think of Cyncly
NPS scores cluster at 7–10 with an average in the positive Promoter range, indicating strong satisfaction, particularly among Users and longstanding customers. However, 33% of respondents with known renewal intent are not sure about renewal, introducing a notable churn risk. 67% of experts with known implementation stages have been using Cyncly solutions for more than a year, suggesting established platform stickiness. Emerging themes include robust satisfaction with established deployments and some uncertainty among high spenders.Overall Customer Sentiment: Positive
Who reviewed Cyncly
- C-Suite 83% (6)
- Manager 17% (1)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Feb 8
- Mar 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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