Cyncly

cyncly.com · Manchester, United Kingdom

Cyncly provides specialized design, visualization, and business management software for the kitchen, bathroom, furniture, flooring, and window/door industries, serving manufacturers, retailers, and designers. Its solutions help users create 3D designs, manage product catalogs and pricing, and handle quoting and order management to streamline the end-to-end sales and production process. The company generates revenue through software licenses, subscriptions, and related services.

  • PLM & Engineering Software
  • Project & Work Management
Revenue
$800.0M
Employees
4,000
Founded
2021
Headquarters
Manchester, United Kingdom

What 7 Arbolus experts think of Cyncly

NPS scores cluster at 7–10 with an average in the positive Promoter range, indicating strong satisfaction, particularly among Users and longstanding customers. However, 33% of respondents with known renewal intent are not sure about renewal, introducing a notable churn risk. 67% of experts with known implementation stages have been using Cyncly solutions for more than a year, suggesting established platform stickiness. Emerging themes include robust satisfaction with established deployments and some uncertainty among high spenders.Overall Customer Sentiment: Positive

Who reviewed Cyncly

Total customers 7 6 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 83% (6)
  • Manager 17% (1)
Strategy Leader C-Suite NPS 7 Undecided
Design Partner C-Suite NPS 7
Not specified C-Suite NPS 10 Will renew

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Feb 8
  • Mar 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Not specified 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use Cyncly

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