Arbolus Intelligence

d-edge

d-edge.com · Paris, France

D-EDGE is a hospitality technology company that provides cloud-based hotel distribution, central reservation, and digital marketing solutions to independent hotels and hotel chains, helping them manage online sales channels, bookings, and web presence. Its platform connects properties to OTAs, GDS, metasearch, and direct booking engines while offering website, media, and campaign services to increase direct revenue. The company generates revenue through software subscriptions and related digital marketing and support services for hotels worldwide.

  • E-commerce Platforms & Storefronts
  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Listed in
Revenue
$65.0M
Employees
450
Founded
2019
Headquarters
Paris, France

What 16 Arbolus experts think of d-edge

80% of NPS respondents rated D-Edge 8 or higher, reflecting favorable customer sentiment. Renewal intent is strong among those with higher spend and longer implementation. Stickiness is high, with many using D-Edge for over a year and citing dependency on core functionality. Key feedback themes highlight robust OTA connectivity, ease of use, and improved distribution, with cost and occasional integration issues as primary drawbacks.Positive

Who reviewed d-edge

Total customers 16 13 current · 3 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 81% (13)
  • Director 12% (2)
  • Manager 6% (1)
Revenue Manager C-Suite NPS 9 Will renew Submitted May 2026
Operations Manager C-Suite NPS 8 Will renew Submitted Jul 2026
Revenue Leader C-Suite NPS 9 Will renew Submitted May 2026

Employer names and spend open in the full report, along with the other 13 customers.

Everything 16 customers told us about d-edge.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

56 Net Promoter Score, from 16 scored reviews
  • Promoters 10
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+1 over 5 months
  • May 8
  • Jun 8
  • Jul 8
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 56 across 1 companies.

Praised

  • Automation and Distribution Efficiency
  • User-Friendly All-in-One Platform
  • Reliable Channel Management and OTA Integration
  • AI-Driven Revenue Optimization

Criticised

  • Integration and Sync Failures
  • AI-Enhanced Competitors
  • Cost-Driven Switching
  • Premium Pricing

What customers say

Automation and Distribution Efficiency
“Our revenue teams benefit from reduced manual work thanks to real-time synchronization and automation provided by D-Edge.”
User-Friendly All-in-One Platform
“I appreciate D-Edge's all-in-one connectivity and find its user interface intuitive, which simplifies daily hotel operations for us.”
Reliable Channel Management and OTA Integration
“I consistently recommend D-Edge because its channel management and OTA connectivity are reliable and central to our distribution strategy.”

Renewal intent

Plan to renew 70%
  • Will renew 7
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 8 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Oct 2026 Oct 2026 16 + 1

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