DailyPay, Inc.
DailyPay is a financial technology company that provides earned wage access and pay experience solutions, allowing employees to access their earned but unpaid wages before payday. It partners with employers across industries to integrate its platform with payroll and timekeeping systems, generating revenue through employer fees and transaction-based charges. The company also offers tools that help employers improve employee retention and financial wellness programs.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Revenue
- $150.0M
- Employees
- 650
- Founded
- 2015
- Headquarters
- New York City, United States of America
What 24 Arbolus experts think of DailyPay, Inc.
NPS distribution shows high satisfaction, with the majority of scores at 7–9 and a small outlier at 4. Renewal intent is positive, with roughly 65% clearly indicating plans to renew, 25% uncertain, and one explicit non-renewal. Stickiness is high among long-term users (more than one year) and recent adopters, with limited attrition. Nearly all negative sentiment is isolated to pilot/offboarding stages or low spend brackets.Overall Customer Sentiment: Positive
Who reviewed DailyPay, Inc.
- C-Suite 75% (18)
- Director 25% (6)
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Sentiment
25 Net Promoter Score, from 24 scored reviews- Promoters 9
- Passives 12
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- May 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 61% 18 answers
- 80% 5 answers
- 8.1/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
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