Wagestream Limited
Wagestream Limited provides a financial wellbeing platform for employees, offering earned wage access, budgeting tools, savings features, and financial coaching, typically delivered as a benefit via employers. The company partners with large enterprises and mid-sized businesses to integrate its app with payroll systems so staff can track and access a portion of their earned pay before payday. Wagestream generates revenue through B2B contracts with employers and, in some markets, small transaction fees paid by employees or employers for wage access services.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2018
- Headquarters
- Londonderry County Borough, United Kingdom
What 18 Arbolus experts think of Wagestream Limited
NPS distribution skews slightly positive, with scores ranging from 2 to 10 and a mean near 7. About 50% of respondents express clear or probable intent to renew, but 25% indicate no intent, often tied to lower NPS or offboarding stage. The customers reporting high stickiness (more than one year post-implementation) show above-average NPS and are more likely to renew, while those in pilot or onboarding stages have greater uncertainty. Key patterns include satisfaction among high adopters and polarity among high spenders.Overall Customer Sentiment: Neutral
Who reviewed Wagestream Limited
- C-Suite 72% (13)
- Director 17% (3)
- Manager 11% (2)
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Sentiment
-5 Net Promoter Score, from 18 scored reviews- Promoters 4
- Passives 9
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Mar 8
- Apr 8
- May 7
- Aug 7
- Oct 7
- Jun 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 62% 13 answers
- 33% 3 answers
- 50% 2 answers
- 7.9/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
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