Workable
Workable provides cloud-based recruiting software that helps companies source candidates, manage the hiring pipeline, and collaborate on hiring decisions. Its platform includes applicant tracking, job posting distribution, candidate evaluation tools, and analytics, serving businesses of various sizes on a subscription basis. Workable generates revenue through SaaS licensing and related recruiting tools and services.
- Applicant Tracking & Recruiting
- Revenue
- $65.0M
- Employees
- 520
- Founded
- 2012
- Headquarters
- Boston, United States of America
What 67 Arbolus experts think of Workable
The NPS distribution skews strongly positive, with multiple 9–10 scores dominating both user and influencer personas. Renewal intent is high among long-term (over 1 year) customers, with lower intent present in pilot or offboarding groups. Stickiness is robust, as the majority report extended adoption stages, and positive sentiment aligns with higher spend and deeper implementation. Disengagement and negative sentiment are isolated to a minority of offboarding or dissatisfied low spend accounts.Overall Customer Sentiment: Positive
Who reviewed Workable
- C-Suite 73% (49)
- Director 17% (11)
- Manager 9% (6)
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Sentiment
24 Net Promoter Score, from 66 scored reviews- Promoters 31
- Passives 20
- Detractors 15
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 24 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 44% 41 answers
- 33% 9 answers
- 60% 5 answers
- 50% 2 answers
- 8.6/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 6.2/10 Average score from customers not renewing
Top alternatives
Most weighed by Workable customersFor people who use Workable
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